MAXEX Privacy Policy

MAXEX, LLC and its affiliates (“MAXEX” or “we”) value your privacy. This Privacy Policy describes the information MAXEX collects about you as a visitor to our website, (our “Website”); how we will use the information provided; and with whom we may share the information.

Companies that participate on MAXEX’s multi-seller, multi-buyer residential loan exchange (the “LoanExchange”) should also refer to the LoanExchange Rules and Regulations and the Seller Guide for further information about privacy obligations.

The information we collect

When you visit our Website, we collect a variety of information about you.  For individuals we collect first and last name, organization, title, email and phone number.  If you are acting on behalf of a participant or prospective participant on the LoanExchange, we also may collect certain information on the organization in relation to its usage of and engagement with MAXEX.  

Like other websites and online services, we also collect basic technical information when you visit our Website, such as IP address, frequency of website and/or landing page interaction (if we are able to connect an individual to their IP address), Email engagement (open, non-open, click, opt-out).

Finally, we may collect certain information through the use of “cookies” (also called “HTTP cookies” or “browser cookies”) and other tracking technologies.  We may use session cookies, persistent cookies, and other tracking technologies to better understand how you interact with our Website, to monitor usage by our users and web traffic routing, and to improve and personalize your experiences with our Website.

How we use information

We use this information to directly market to prospects, indirectly market (by sharing content or other useful information), provide information to existing customers, and better understand how people are interacting with our digital platforms.

How we share information

Where appropriate, MAXEX may share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent.